1. Company Overview “ΝΙΤΤΗ Β. ΕΥΑΓΓΕΛΙΑ”, a Sole trader company, located at Leoforos Kifisias 44, Athens, Greece (hereafter referred to as “the Company”), specializes in providing tourist services, including tour and travel packages, as well as food tasting tours. Services are accessible through our website https://www.estia-food-tour.gr/, which offers information on tour packages, activities, and online booking capabilities.
2. Acceptance of Terms By accessing and using the Company’s services, customers acknowledge and accept these Terms and Conditions. Completion and payment of a tour or activity booking signify unconditional agreement to these terms. The Company reserves the right to restrict service access for any violations of these Terms and Conditions or for any actions that infringe on the rights of others or disrupt the quality of service provided.
3. Terms Modification The Company reserves the right to modify these Terms and Conditions at any time without prior notice. Changes become effective upon posting on our website. Customers are encouraged to review these terms periodically to stay informed of any changes.
4. Services Offered The Company offers detailed descriptions of tour packages and activities on its website and brochures. We reserve the right to modify tours to enhance service quality or for the safety and convenience of our users.
5. Fees and Pricing All fees for services provided by the Company are detailed on our website, inclusive of applicable VAT as per Greek Legislation. Prices include entrance fees for attractions, though we are not responsible for unforeseen changes in these costs.
6. Payment Methods Payments for services can be made via PayPal, credit cards, Bank deposits, and cash. Payments for any additional activities not included in the package must be made on the spot in cash.
7. Cancellation Policy Full refunds are available for cancellations made more than 24 hours before the scheduled tour. Cancellations made less than 24 hours in advance are not refundable. Missed tours without prior notice can be rescheduled within 24 hours for a €55 fee, subject to availability. Tours canceled by the Company due to unforeseen circumstances will be fully refunded.
8. Limitation of Liability The Company, while ensuring the quality of services through certified guides and partners, is not liable for the actions or omissions of these third parties or for any damages resulting from their service provision. Liability is limited in accordance with Greek Law, especially in cases of force majeure.
9. Customer Responsibility Services are intended for adults with full legal capacity. Customers must ensure the accuracy of their information and are responsible for the safety and security of their personal belongings. The Company is not liable for any misuse of the website or for damages caused by third-party actions or malware.
10. Copyright and Data Protection All content and trademarks on the website are owned by the Company and protected under intellectual property laws. Personal data collected is treated as confidential and protected in accordance with relevant laws.
11. Governing Law and Jurisdiction These Terms and Conditions are governed by Greek Law. Any disputes will be resolved in the Courts of Athens, applying Greek law.
12. Special Conditions and User Responsibility Users must inform the Company of any allergies or health conditions that may affect their participation in tours. Participation in activities is at the user’s own risk, and the Company is not liable for any adverse effects unless specified by Greek Legislation.

By participating in our services, you acknowledge and agree to these Terms and Conditions.